🔒 Data Protection

Jetbass Privacy Policy — Your Data Is Safe With Us

Here you'll find a clear, straightforward explanation of how the information you provide when registering or using jetbass is collected, stored, and used.

📅 Updated: January 2026 🇧🇩 Applicable in Bangladesh 🔐 GDPR Compliant
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Our Commitment to Data Protection
  • ✦Your Data Is Never Sold
  • ✦256-bit SSL encryption at all times
  • ✦KYC documents are used for verification purposes only
  • ✦Right to Erasure
  • ✦Cookie Transparency
  • ✦You will be promptly notified in the event of a data breach
Version
v3.1
First Published
March 2020
Last Revised
January 2026
Contact
support@jetbass.click

Our Core Commitment to Data Protection

How jetbass protects your personal data — six key principles

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Highest-Grade Encryption

Every piece of your data is protected with bank-grade 256-bit SSL encryption. From login to payment, jetbass ensures that no third party can access your information at any stage.

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Your data is never sold

Jetbass never sells or rents your personal information to third parties — advertisers included. Your data is used solely to provide you with our services, nothing more.

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Right to Erasure

You may request the deletion of your personal data at any time. After notifying support, any data beyond what is legally required to be retained will be deleted within 30 days.

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Transparent data collection policy

What data is collected and why — it's all clearly laid out in this policy. jetbass does not collect unnecessary information; we only gather what is strictly needed to deliver our services.

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Rapid Breach Notification

In the event of a data security breach, affected users will be notified within 72 hours. jetbass does not believe in delays or concealment when it comes to such matters.

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Cookie Transparency

Jetbass uses only essential and performance cookies. Advertising tracking cookies are never used. You also have the option to manage your cookie settings at any time.


Your Data Rights

Every jetbass user has the following rights over their own data

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Right to Access

You may request to view the information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

Under certain circumstances, you may request the complete deletion of your data.

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Right to Restriction

In certain cases, you may request that the use of your data be restricted.

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Right to Portability

You have the right to receive a copy of your data and transfer it to another service.

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Right to Object

You have the right to object to your data being used for specific purposes.

To exercise these rights support@jetbass.click-. Please note that due to legal obligations, certain data may be required to be retained — in such cases, the reason will be clearly communicated to you.

1 Introduction & Applicability

This Privacy Policy applies to the jetbass platform (jetbass.click) and all associated services. By creating an account or using jetbass, you agree to this policy, so we recommend reading it before you get started.

Jetbass believes privacy is a fundamental right. We care about protecting your data not just because regulations require it, but because we genuinely believe it matters. This policy has been written in plain, accessible language — not legal jargon — so you can clearly understand what happens to your information.

This policy may be updated at any time. For significant changes, a notification will be sent to your registered mobile number or displayed on the platform. Continued use of the platform after any update constitutes your acceptance of the revised policy.

2 What Data Is Collected

2.1 Information Provided at Registration

When creating an account on jetbass, you voluntarily provide certain information. These include:

  • Full name and date of birth
  • Mobile number and email address (if provided)
  • District or division of residence
  • Payment method details (bKash/Nagad/Rocket number)
  • Password (stored in encrypted form — never in plaintext)

2.2 Automatically Collected Information

While using jetbass, certain technical information is collected automatically:

  • IP address and device type
  • Browser type and operating system
  • Which pages you visited on the platform and for how long
  • Login time & logout time
  • Betting & Transaction History

2.3 KYC Verification Information

As part of the KYC process before a withdrawal or high-value transaction, a photo of your national ID and a selfie are collected. This information is used solely for identity verification.

jetbass will never ask for your password, OTP, or bank PIN via phone or SMS. Anyone asking for this information is not a representative of jetbass.

3 Purpose of Data Use

Collected data is used solely for specified purposes. jetbass never uses your information beyond what it was collected for. Each purpose is clearly outlined below:

Data Type Purpose of Use Legal Basis
Name and contact details Account management and communications Contractual Requirement
Payment Information Deposit & Withdrawal Processing Contractual Requirement
Betting History Bet settlement and dispute resolution Legitimate Interest
KYC Documents Identity Verification & Fraud Prevention Legal Obligation
Device and login information Security Monitoring Legitimate Interest
Browsing Behavior Platform improvement and user experience Consent

Jetbass may use your information to send you personalized promotions — but you can opt out at any time. To stop marketing communications, contact support or unsubscribe via email.

4 Data Sharing Policy

Jetbass does not sell or rent your personal data to third parties — that is a core principle we uphold. However, information may be shared in a limited number of circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing, KYC verification, and technology infrastructure. These partners are given only the data necessary to perform their services and are not permitted to use it for their own purposes.

4.2 Legal Obligations

Data may be disclosed when required by a court order, government directive, or applicable law. Where possible, we will attempt to notify the user in advance.

4.3 Fraud Prevention

Data may be shared with relevant authorities to prevent money laundering or fraud. This is also necessary for your own protection.

  • No third party will ever have access to your password or OTP
  • Payment card or PIN details are never shared with any partner
  • Personally identifiable information is never shared with advertisers
  • Data sharing agreements with partners are mandatory

5 Data Retention & Security

Jetbass servers are hosted in internationally certified data centers with both physical and digital security measures in place. Here's what we do to protect your data:

  • All data is stored with 256-bit AES encryption
  • Direct database access is strictly limited — authorized personnel only
  • Regular security checks and audits are conducted
  • Access logs are monitored continuously
  • Data backups are stored on a separate, secure server
  • Passwords are stored using bcrypt hashing — never in plaintext

Your responsibilities: Use a strong password, avoid transactions over public WiFi, and log out after every session. Security is a shared responsibility.

In the event of a data security incident, affected members will be notified within 72 hours and provided with guidance on the necessary steps to take. jetbass is fully committed to being transparent in such matters.

6 Cookie Policy

Cookies are small text files stored in your browser. jetbass uses cookies to keep the platform functioning properly and to improve the user experience. The types of cookies used are outlined below:

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

7 Protection of KYC information and documents

Before your first withdrawal or for high-value transactions on jetbass, you'll need to submit a photo of your national ID and a selfie. This is highly sensitive information, and we treat its protection with the utmost care.

  • KYC documents are stored on a separate, secure server — isolated from the main database
  • Only members of the KYC team have access to these documents
  • Once verification is complete, the original images are deleted and only the verification record is retained
  • KYC documents are never shared with third parties — except where required by law
  • End-to-end encryption is used during data transmission
How long is KYC data retained?

As required by law, KYC verification records are retained for up to 5 years after account closure, after which they are permanently deleted.

8 Data Retention Period

Each type of data has its own retention period. No information is kept beyond what is necessary:

Data Type Retention Period Reason
Account Information Duration of active account + 2 years Service Delivery & Dispute Resolution
Transaction History 7 years Legal and financial regulations
KYC Documents 5 years after account closure AML Legal Obligations
Betting History 5 years Dispute Resolution & Audit
Login & Session Logs 90 days Security Monitoring
Marketing Preferences Until consent is withdrawn Sending Notifications

Once the retention period expires, data is automatically deleted or anonymized. If you submit a personal data deletion request, any data not subject to legal retention obligations will be removed within 30 days.

9 Protection of Minors' Data

Jetbass strictly does not provide services to anyone under the age of 18. If an underage individual is found to have created an account, that account will be immediately closed and all collected data will be deleted.

If you believe your minor child has created a jetbass account, please contact support@jetbass.click immediately. We will act promptly.

10 Privacy Policy Updates

Jetbass may update this Privacy Policy due to technology changes, legal requirements, or business needs. For significant changes:

  • An SMS notification will be sent to your registered mobile number at least 14 days in advance
  • A notification will be displayed upon logging in to the platform
  • The "Last Updated" date at the top of the page will be changed

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request account closure.

10.1 International Data Transfers

Jetbass servers may be located in various countries. Even when data is transferred internationally, the protections under this Privacy Policy continue to apply at all times. All international transfers comply with GDPR and applicable laws.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints:

Email Communications

Privacy@jetbass.click or support@jetbass.click — you'll typically receive a reply within 24 hours. Complex requests may take up to 7 business days.

Live Chat

You can also ask privacy-related questions via chat support while logged in to the platform. Support is available 24/7.

You will receive an initial response within 5 business days of filing a complaint. If you are not satisfied with the resolution, you have the option to appeal.

Last Updated: January 2026 · Version v3.1
If you have any questions: support@jetbass.click

Your data is safe — get started with confidence

Registration on jetbass is free. Enjoy the best betting experience with your data kept safe.

🔐 SSL Secured 🚫 No Data Sales 📲 bKash · Nagad · Rocket

Frequently Asked Questions

Straightforward answers to common questions about privacy and data use

Yes, jetbass offers two separate options. The first is a temporary break, known as a cooling-off period, during which your account can be suspended for anywhere between 24 hours and 30 days. While active, you won't be able to log in or place bets, but your account and balance remain fully intact. Once the period ends, your account is automatically reactivated. The second option is long-term self-exclusion — for six months or more — during which your account cannot be reopened before the set period expires. Both options are available through the Responsible Gaming section or by contacting support. If you'd like your account permanently deleted, support can process that within 24 hours — just make sure to withdraw your balance first.

Absolutely — jetbass was built with mobile browsers in mind from the start. Open jetbass.click in Chrome, Firefox, or any modern mobile browser and the full platform loads in a mobile-friendly layout. Sports Betting, live betting, casino games, deposits, and withdrawals — everything works right from your browser. The experience is very close to a native app. One handy tip: use "Add to Home Screen" from your browser to get an app-like shortcut without any download. The platform is also optimised for 3G and standard mobile data connections, as pages are kept lightweight. If you'd rather save storage space or prefer not to install apps, the browser version is all you need.
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