📋 Legal Documents

Jetbass Terms & Conditions — Complete platform usage policy

Please read these terms before creating an account or using jetbass's services. They clearly set out your rights and responsibilities, as well as ours — written in plain, straightforward language.

📅 Last Updated: January 2026 🇧🇩 Applicable in Bengali 🔐 Required Reading
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Summary of Terms
  • ✦18+ age requirement is mandatory
  • ✦One Account Per Person
  • ✦Separate wagering requirements apply to bonuses
  • ✦KYC Verification Required
  • ✦Responsible Gaming Supported
  • ✦Dispute Resolution Channels
Version
v4.2
First Published
March 2020
Last Revised
January 2026
Applicable Language
Bengali & English

Key terms at a glance

Get a quick overview of the key points before reading the full details

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Account Registration & Eligibility

To create an account on jetbass, you must be at least 18 years old. Each person may hold only one account — creating multiple accounts may result in all of them being closed.

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Bonus & Promotion Terms

Each bonus has its own wagering requirements. Once a bonus is accepted, the bonus portion cannot be withdrawn until those requirements have been met.

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Payment & Withdrawal Policy

All deposits and withdrawals must be made using a payment method registered in your own name. Transactions from third-party accounts are not permitted.

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Betting Rules

Separate rules apply to each sports and betting market. Once a bet is confirmed, it generally cannot be changed — except via the cash-out option.

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Account Security Responsibilities

Keeping your login credentials secure is your responsibility. You are accountable for all activity carried out under your account — if you suspect any unauthorized access, contact support immediately.

⚖️

Dispute Resolution Process

Any dispute regarding a bet outcome or transaction must be reported to support within 72 hours. While jetbass's decision is final, all disputes are formally recorded.


1 General Terms & Conditions

These Terms & Conditions apply to the use of the jetbass platform (www.jetbass.click). By creating an account or using the service, it is assumed that you have read and agreed to these terms. Agreeing without reading is not advisable — so it is worth taking a moment to go through them before you get started.

Jetbass is an online Sports Betting and gaming platform that operates in Bangladesh and other approved countries. By accessing the platform, users confirm that they will comply with all applicable laws and regulations.

Important: These terms and conditions are subject to change at any time. Users will be notified via their registered mobile number or through a platform notification. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

If any ambiguity arises between the Bangla and English versions, the English version shall be considered definitive. That said, jetbass always strives to keep the Bangla translation as accurate as possible for the benefit of Bangla-speaking users.

2 Account Registration & Eligibility

2.1 Age Requirement

To register an account on jetbass, you must be at least 18 (eighteen) years of age. If an underage person creates an account and this is subsequently proven, the account will be closed and all transactions made through it may be considered void.

2.2 Single Account Policy

A maximum of one account is allowed per person, household, or address. Any attempt to create multiple accounts — or if such accounts are detected — may result in the suspension of all associated accounts and forfeiture of any bonuses.

  • Accurate and truthful information must be provided at the time of registration
  • False names, addresses, or mobile numbers are not permitted
  • Creating an account on behalf of a third party is not permitted
  • Any changes to account information must be updated promptly

2.3 Account Security

Never share your login password or OTP with anyone. You are responsible for all activity carried out on your account. If you suspect unauthorized access, contact jetbass Support immediately.

3 KYC & Identity Verification

Jetbass conducts KYC (Know Your Customer) verification as part of its security and legal compliance obligations. Identity verification is mandatory in the following situations:

  • Prior to your first withdrawal request
  • When a single or cumulative transaction exceeds ৳50,000
  • If unusual activity is detected on your account
  • Jetbass reserves the right, at its discretion, at any time

KYC verification typically requires front and back photos of your national ID along with a clear selfie. Once documents are submitted, verification is usually completed within 24 hours. Providing false information or refusing the KYC process may result in account closure.

Privacy Guarantee: Documents submitted are used solely for identity verification purposes and are never shared with third parties — learn more Privacy Policy page.

4 Betting Rules

4.1 Placing Bets

Once a bet is confirmed on jetbass, it cannot be cancelled — unless a cash-out option is available, in which case early settlement is possible. The odds displayed at the time of placing the bet are the odds that will be applied.

4.2 Minimum & Maximum Bet

  • Minimum bet: ৳50
  • Maximum bet: varies by market and event — displayed on the bet form
  • Maximum 15 legs in a parlay or accumulator
  • Limits may temporarily change during special events

4.3 Bet Settlement

Bets are typically settled within 2 hours of the event ending, based on live scores and official results. If incorrect odds are displayed due to a technical error, jetbass reserves the right to void the affected bet and refund the stake.

4.4 Prohibited Activities

Any form of fraud, arbitrage betting, claiming bonuses through multiple accounts, or operating another person's account is strictly prohibited. If such activity is detected, the account may be suspended and any winnings forfeited.

5 Payment & Transaction Policy

5.1 Deposit

Jetbass accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. The payment method used must be registered in your own name. Deposits from third-party numbers or accounts are not permitted and may be held or rejected.

5.2 Withdrawal

  • Withdrawals can only be made using the same payment method that was used for the deposit
  • KYC must be completed before the first withdrawal
  • Minimum Withdrawal: ৳500
  • Standard processing time: 2–24 hours (depending on method)

5.3 Processing Times

Method Deposit Withdrawal (Standard) Withdrawal (VIP)
BKashInstant2–4 hours15 minutes
NagadInstant3–6 hours18 minutes
Rocket1–5 minutes6–12 hoursZero Fees
Bank Transfer1–3 hours3–24 hoursPriority

6 Bonus & Promotion Terms

Jetbass offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions outlined in the offer details. By claiming a bonus, the user confirms their acceptance of those terms.

6.1 Welcome Bonus

  • New members only — one-time offer per person
  • 100% bonus on first deposit, up to ৳5,000
  • The bonus amount must be wagered 5 times before any withdrawal can be made
  • Only bets placed at minimum odds of 1.50 will count toward wagering requirements

6.2 Reload & Cashback Bonuses

Weekly and monthly reload bonuses and cashback offers are available on a regular basis. These are valid only within the specified time period. Any unused bonus will expire once the deadline has passed.

Please Note: Bonus balance and real balance are displayed separately. You can withdraw from your real balance at any time, but your bonus balance requires completed wagering before it can be withdrawn.

7 Responsible Gaming

Jetbass believes that betting is entertainment — not a burden. That's why we provide users with a range of tools to help them stay in control. These tools are free and available at any time:

  • Deposit Limit: Set your own daily, weekly, or monthly limits
  • Betting Limits: Set how much you want to wager within a given time period
  • Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 30 days
  • Self-Exclusion: Temporarily suspend your account for an extended period
  • Reality Check: Periodic session time reminders

If you have any concerns about your betting Responsible Gaming Visit the page or contact Support directly. jetbass is always here to help.

8 Security & Data Protection

Jetbass places the highest priority on protecting users' personal information. Our full policy on how data is collected, used, and safeguarded Privacy Policy can be found on the page.

  • All transactions are secured with 256-bit SSL encryption
  • Personal information is not shared with third parties — except where required by law
  • Account activity logs are stored securely on protected servers
  • Automatic alerts are sent for suspicious login attempts

As a user, your responsibilities include keeping your password secure, avoiding sensitive transactions over public WiFi, and logging out after each session.

9 Account Suspension & Closure

9.1 At the User's Request

Any member may close their account at any time. Upon contacting support, the account will be closed within 24 hours. Please ensure any remaining balance is withdrawn before closure.

9.2 Suspended by jetbass

Jetbass reserves the right to suspend or close any account for the following reasons:

  • Creating or using multiple accounts
  • Registering with false or incomplete information
  • Bonus abuse or attempted fraud
  • Disruption to normal platform operations
  • Being underage or using a false identity

When an account is suspended, the account holder will be informed of the reason and their right to appeal. In cases of proven fraud, the account may be closed without prior notice.

10 Dispute Resolution Process

Any disputes regarding bet outcomes, transactions, or account-related matters must be reported to jetbass Support within 72 (seventy-two) hours of the incident. Claims submitted after this window may not be accepted.

  • You will receive an initial response within a maximum of 5 business days of raising a dispute
  • Complex cases may take up to 14 business days
  • If you are unsatisfied with the decision, a written appeal may be submitted
  • Jetbass's decision is final — but legal avenues remain open

Including the transaction ID, bet number, and time of the incident when raising a dispute will help resolve it faster.

11 Changes to Terms & Conditions and Their Effect

Jetbass reserves the right to amend these Terms & Conditions at any time. For significant changes, a notification will be sent to the registered mobile number or via the platform at least 7 days in advance.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request that your account be closed.

If any part of these Terms & Conditions is found to be invalid or unlawful, the remaining provisions will continue to be in effect. Where any interpretation of the terms is required, jetbass's interpretation shall be considered final.

The latest version is always available on this page. Copies of older versions may be obtained by contacting support.

11.1 Overall Liability Cap

Jetbass's liability is limited in cases where losses occur due to technical faults on the platform, server downtime, or disruptions to third-party services. Users bet entirely at their own risk — the possibility of losing is always present and must be understood before placing any bet.

11.2 Force Majeure

Jetbass may temporarily suspend its services in the event of natural disasters, political unrest, government restrictions, or any other unavoidable circumstances. No compensation claims will be accepted under such conditions.

Last Revised: January 2026 · Version v4.2
If you have questions: support@jetbass.click

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Frequently Asked Questions

Direct answers to some common questions about the Terms & Conditions

If a match is cancelled or abandoned mid-way, bet settlement depends on the type of event and how much of it was completed. The general rule is — if the minimum required overs or playing time were not reached, most bets on that match are treated as "void" and the full stake is refunded. However, certain markets, such as first innings results or pre-match events like the toss, may be settled independently. If a match concludes via the DLS method, it is considered a completed match and bets are settled according to the official result. If you are unsure about any specific market, check its rules before placing your bet — jetbass support can also help clarify.

jetbass's VIP program has four tiers — Silver, Gold, Platinum, and Diamond. All members start at Silver upon registration. Points accumulate each month based on total betting volume, and reaching a set threshold moves you to the next tier. Gold members enjoy 50% reduced withdrawal fees, Platinum members have them waived entirely, and Diamond members receive a dedicated account manager, priority withdrawals, special odds boosts, and exclusive event invitations. Withdrawals for Platinum and Diamond members are typically processed in just 15–18 minutes. For full details on VIP tiers, visit the High Roller section or reach out to support.
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